Terms of service

Last updated: 19 August 2026

1. General

These Terms apply when you access zenithewear.com or purchase products from Zenithe. Our store is powered by Shopify.

By using the website or placing an order, you agree to these Terms, our Privacy Policy and our Refund Policy.

Nothing in these Terms limits rights that consumers have under mandatory law.

2. Products

We aim to describe and display products accurately. Colours and appearance may vary slightly depending on the screen, garment production and manufacturing process.

Product availability, prices and descriptions may be updated for future orders without notice. Changes do not affect orders already accepted.

3. Orders

Placing an order is an offer to purchase. An order is accepted when we send an order confirmation.

We may reject or cancel an order because of unavailable stock, suspected fraud, payment failure, delivery restrictions or an obvious pricing or product-information error. If payment has already been collected, it will be refunded.

Customers retain all statutory cancellation and withdrawal rights regardless of whether processing or shipping has begun.

4. Prices and payment

The total price, including applicable taxes and mandatory charges, is displayed before the order is placed. Shipping costs are shown during checkout.

If customs duties or import charges may apply and are not included in the total price, this will be disclosed before purchase.

Payments are processed by Shopify, PayPal or other displayed payment providers.

5. Shipping and delivery

Estimated delivery times are shown during the purchasing process. Delays may occur, but this does not remove rights provided by applicable consumer law.

Zenithe remains responsible for the order until the customer, or a person designated by the customer, receives it. Contact us if an order is lost, damaged or not delivered.

6. Withdrawal and returns

EU consumers have a statutory right to withdraw from an online purchase within 14 days after receiving the goods, without giving a reason. Any longer voluntary return period stated in our Refund Policy also applies.

You may submit a withdrawal through our online withdrawal function or by emailing info@zenithewear.com. Instructions, exceptions and return conditions are provided in our Refund Policy.

Unless the product is faulty, incorrect or otherwise stated in the Refund Policy, the customer is responsible for direct return-shipping costs.

Refunds will be processed as required by applicable law. We may wait until the returned goods are received or proof of return is provided.

Customers may examine products as they would in a physical shop but may be responsible for diminished value caused by unnecessary handling.

7. Faulty or incorrect products

EU consumers receive a minimum two-year legal guarantee for products that are faulty, damaged, incorrectly supplied or not as described.

Depending on the circumstances, the customer may be entitled to repair, replacement, a price reduction or a refund without additional cost. These rights are separate from the right of withdrawal.

8. Intellectual property and acceptable use

Zenithe’s branding, product designs, images, graphics and website content are protected by intellectual-property laws. They may not be copied, reproduced or commercially used without permission.

You may not misuse the website, interfere with its operation, introduce harmful code, commit fraud, scrape content or violate applicable law or third-party rights.

9. Privacy and third-party services

Personal data is processed according to our Privacy Policy.

The website may use services provided by Shopify, payment providers and other third parties. Their own terms and privacy policies may also apply where appropriate.

10. Liability

Zenithe is responsible for products and services as required by applicable law.

To the extent permitted by law, Zenithe is not liable for indirect losses that were not reasonably foreseeable. Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory consumer rights or liability arising from fraud, intentional conduct, gross negligence, personal injury or defective products.

11. Governing law and disputes

These Terms are governed by Finnish law. EU consumers also retain the mandatory protections of the law in their country of residence and may bring claims before any court competent under applicable consumer law.

Please contact info@zenithewear.com first so we can attempt to resolve the issue.

If a dispute cannot be resolved, consumers may contact the Finnish Consumer Advisory Services and refer the matter to the Finnish Consumer Disputes Board.

12. Changes

We may update these Terms for future website use and future orders. Changes do not alter orders already accepted unless required by law or agreed with the customer.